Open Box

Your Open Box

What is an Open Box?

– An Open Box is a useful way to combine postage on multiple orders. Essentially you will place an order but select ‘open box’ at checkout to void the shipping costs. You can then continue placing orders over a month or until you want to close the box. When you want to close your box you will add a note to your final order or message us to tell us. We will then calculate your shipping and give you the total shipping cost of all your orders combined. Once you have paid we will send out all of your orders to you. 

What is the benefit of an Open Box?

– Having an open box will allow to order limited edition items, sale items or low stock items so that you don’t miss out. It also means you can take full advantage of the postage costs, using up as much weight as possible to pay for just one shipping cost rather than multiple. 

If you are thinking about opening an Open Box please read the rules and guidelines below. We have also set out a shipping weight table whereby you can work out your shipping costs as you go along. Please note, to see a products weight you will have to click on the product and then select ‘additional information’. 

Rules & Guidelines

Open Boxes can only be open for a maximum of 30 days from the first day of opening. (This is with the exception of Christmas time whereby we are allowing them to be open up until 10th December (please take into consideration the shipping times over the christmas period when deciding when to close your box)). 

You can close your box anytime before the 30 days. If you have not closed your box by the 30 day mark we will send you an email reminding you. If you do not respond to us within 3 days your box will be cancelled and you will lose all your orders. You will not be refunded for this loss so please keep track of your days and emails. 

Shipping Costs: (all shipping costs are based on Royal Mail Second Class Signed For)

UK – upto five large candles can fit into a small parcel for £4.50, anything over that would have to be sent in a separate parcel.

  • 0.02 – 0.025 kg – £1.00
  • 0.03 – 0.25 kg – £2.50
  • 0.25 – 1.8 kg – £4.50
  • 1.9 kg + – £9.00 (and then £4.50 per 1kg)

EU

  • 0.02 – 0.025 kg – £2.00
  • 0.03 – 0.25 kg – £9.50
  • 0.25 – 0.45 kg – £11.00
  • 0.45 – 1 kg – £14.50
  • 1 – 1.8 kg – £33.00

US

  • 0.02 – 0.025 kg – £2.50
  • 0.03 – 0.25 kg – £5.50
  • 0.25 – 0.45 kg – £9.50
  • 0.45 – 1 kg – £15.50
  • 1 – 1.8 kg – £39.00

NON EU

  • 0.03 – 0.25 kg – £12.50
  • 0.25 – 0.45 kg – £16.50
  • 0.45 – 1 kg – £20.00
  • 1 – 1.8 kg – £45.00

World Zone 2

  • 0.03 – 0.25 kg – £10.50
  • 0.25 – 0.45 kg – £17.00
  • 0.45 – 1 kg – £21.00
  • 1 – 1.8 kg – £49.00

If you have any questions at all, please do not hesitate to contact us either through the website here, via email: nightlightcandle@gmail.com or via our instagram page here